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How To Guides
3 Steps to Mastering Your Donor Journey
A donor journey is a process of getting someone's attention and activating them to participate in your mission. Have you mapped out your donor journey?
How To Guides
Explore practical, step-by-step guides to help nonprofits, fundraisers, and mission-driven teams engage supporters and drive results with mobile messaging. From texting best practices to donation boosts, our How-To articles simplify complex tech and provide actionable strategies you can put to work today. Learn how to mobilize better, grow smarter, and make an impact—one guide at a time.
How To Guides
What is Text to Donate and How Does It Work?
Text-to-donate is a mobile fundraising method that allows supporters to give via text message. Donors simply text a keyword to a short number. Here is how it...
How To Guides
How Rally Creates Sustained Impact for Charities & Causes
Sustained Impact for our charitable and cause clients is at the heart of everything we do here at Rally. Here is a model that explains how our products and...
How To Guides
4 Methods to Capture Donor Phone Numbers
Five Simple Ways to Build Your List of Donor Mobile Numbers. Includes examples.
How To Guides
How to Make RSVPing for an Event Stupid Simple
Event RSVP via texting improves participation. Responding to your event is as simple as sending a text. The Rally Platform can automatically send reminders...
How To Guides
How to Run a Simple Survey with a Text Message
Create forms and simple surveys to be completed entirely by your audience or customers texting. Share a simple shortcode, and your custom keyword or phrase...
How To Guides
3 Ways Move Your Audience to Action
Have you ever wanted to get an audience listening to your presentation to take some sort of action? Well now you can with Rally. Here's how.
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How To Guides
Is Your Customer Feedback Stuck in an Echo Chamber?
Net Promoter Score (NPS) is a valuable tool used to rank customer satisfaction and feedback. But when concerns arise, that score doesn’t always offer...
How To Guides
3 Essential Elements to Boost Engagement
Only 23% of businesses are successfully measuring customer experience when researching a product A 2016 study conducted by Temkin Group on Customer...
How To Guides
Finding your Voice of Customer (VOC)
Remember the popular children’s book, Where’s Waldo? In the book, readers are given a call to action: To find the distinctively dressed Waldo-wearing a...